Hours of Operation: 8:00am to 4:00pm (there is no weekend or holiday service for this shuttle)

For transportation to the appointment from the MGH lobbies:

Patients will request transportation from the staff at the MGH information desks in the Cox, Gray and Yawkey lobbies
The staff will call for the Patient Shuttle Bus and the dispatcher will give an approximate time of arrival and the number of the shuttle bus. Please Note: The wait time for the shuttle bus could be anywhere from 15 minutes to 1½ hours depending on the demand, traffic, etc
The shuttle bus will transport the patient as close as is allowed by the City of Boston to the MGH building where the appointment is scheduled. Please Note: The shuttle drivers are not allowed to escort patients into or out of the building

Locations Supported by the Patient Shuttle Bus:

• 1 Bowdoin Square
• 165 & 175 Cambridge Street
• Emerson Place
• Hawthorne Place
• 101 and 151 Merrimac Street
• 25 New Chardon Street
• 50 Staniford Street